Posts tagged managing expectations
Do I really have to compliment my employees all the time? That's why they get paychecks.

In my last post, I shared the Hartman Performance Diamond as a model to think about the four key enablers to effective employee performance. Those were 1-Expectation Clarity, 2-System for Success, 3-Competence, and 4-Motivation.

When I conduct assessments to uncover why team members are not performing well, the most frequent breakdown I find is Expectation Clarity, which I recently covered. The next most frequent breakdown I see is in the area of Motivation.

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